Booking Information

Arrival and Departure

You can check in your booked apartments latest by 4.00 p.m. Please check out not later than 9.00 a.m. If you arrive during the cleaning period there is a storage place for your package. There is also a shower possibility for arrival and departure days. For arrivals later than 6.00 p.m. please contact us.


The apartment is booked for the number of persons specified by you, additional persons are only possible with telephone or written agreement before arrival and will be charged extra.

For fixed bookings we expect politely a deposit within 7 days (amount variabel, according to our reservation confirmation).
After receiving your deposit we guarantee a fixed apartment reservation. Your dates will be used for your reservation (DSVG).

Final account

Please pay the remaining amount in cash not later than the day before your departure or latest during your stay with bank transfer. Unfortunately, we don't accept debit-or creditcards.

Cancellation conditions

Cancellation is only possible in writing by the holiday maker and host.

Please let us know in good time, if you need to cancel your holiday for any other reason to avoid annoying cancellation fees for a re-lease

  • until 12 weeks (3 months) before arrival: without charge except of a service fee per booked apartment
  • 12 weeks up to 31 days: we charge 70% of the booked apartment price
  • for cancellations 30-8 days: 85% of the booked apartment price
  • in case of later cancellation (7-1 day), no-show, late arrival and early departure: 100% of the booked apartment price will be charged
  • we reserve the right to withhold the processing fee of Euro 50,00 for reimbursements of any kind per booked apartment

The General Terms and Conditions for the Hotel Industry
(AGBH - deviations in §4 end of accommodation and §5 cancellation fees) apply.

Travel insurance

We recommend taking out a travel insurance to get your costs for illness, early departures due to accidents or severe weather reimbursed.

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