Booking Information

Arrival and Departure

You can check in our apartments latest by 4.00 p.m. Please check out not later than 9.00 a.m. If you arrive during the cleaning period theer is a storage place for your package. There is also a shower possibility for arrival and departure days. All linen goods, garage parking space or parking space as well as the use of our infrared sauna in your apartment are for free.

Bookinginformation

The apartment is booked for the number of persons specified by you, additional persons are only possible with telephone or written agreement before arrival and will be charged extra.

For fixed bookings we expect politely a deposit within 7 days (amount veriabel, according to our reservation confirmation).
After receiving your deposit we guarantee a fixed apartment reservation.

Final account

Please pay the remaining amount in cash not later than the day before your departure. Unfortunately, we don't accept debit- r creditcards.

Cancellation conditions

Please let us know in good time, if you have to cancel your holiday to avoid annoying cancellation fees for a re-lease.

  • until 3 months before arrival: without charge except of a service fee of € 70.- per booked apartment
  • 3 months until 21 days before arrival: we charge 3 days of the apartment price
  • For cancellations within three until one week before arrival: 90% of the booked apartment price
  • in case of later cancellation, no-show, late arrival and early departure 100% of the booked apartment price will be charged
  • If we can rent out your apartment again, we don't charge any cancellation fees except of the service charge

The General Terms and Conditions for the Hotel Industry
(AGBH 2006 - deviations in §4 end of accommodation and §5 cancellation fees) apply.

Travel insurance

We recommend taking out a travel insurance to get your costs for early departures due to accidents, illness or severe weather reimbursed.

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